Refund policy
Refund Policy
Thank you for shopping with us! We strive to create high-quality, customized products that you’ll love. Please review our refund policy below.
Damages and Issues:
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Refunds:
• We do not offer returns on any of our products.
• If you receive a damaged or defective item, please notify us via email within 5 business days of receiving your order.
• To be eligible for a refund, please provide a detailed description of the issue and attach clear photos of the damaged or defective item.
• Once we receive your email, we will review the information provided and notify you of the approval or rejection of your refund request.
Processing Refunds:
• If your refund is approved, we will process it promptly. Refunds will be issued to your original method of payment within a certain number of days, depending on your card issuer’s policies.
• Please note that it may take some time before your refund is officially posted.
Contact Us:
If you have any questions about our refund policy, you can always contact us for any return question at beyondapparelboutique@gmail.com.
Thank you for your understanding and for supporting our small business!
Please allow 24 hours response time.
Monday - Friday excluding federal and state (Alabama) holidays